Project is down since 2020-09-27

[Saenger]

What has happened? As the whole page is down, I can't even ask there in the fora, as they are not available as well.
My detector is sill running, but can't deliver any data home :(

[tito]

No info here as well.

[krzyszp]

We have technical issue with R@H virtual machine.
Unfortunately, the person with control panel access is offline. As soon as I get access to it I will sort the problem.

[Saenger]

Project is running again! :parrrty:
Thanks a lot! :p_arr:

[Saenger]

What has happened? As the whole page is down, I can't even ask there in the fora, as they are not available as well.
My detector is sill running, but can't deliver any data home :(

I have to repeat myself again now at the end of November. :bad:
The whole project is down.  :bad:
What's happening over there? :wth:

[Saenger]

What has happened? As the whole page is down, I can't even ask there in the fora, as they are not available as well.
My detector is sill running, but can't deliver any data home :(

And again, same procedure as every year. I've seen something in the polish language part, but I can't read it.

[tito]

In  short:
Hardware problems - new server is coming.

[krzyszp]

The host where Radioactive@home VPS stays for 10 years are becoming very unstable.
We are just moved it to new machine in other location and doing some maintenance work on it.

[Saenger]

The host where Radioactive@home VPS stays for 10 years are becoming very unstable.
We are just moved it to new machine in other location and doing some maintenance work on it.

I wish you all luck, is there an ETA for the new setup?

[krzyszp]

The server is moved already, we need to wait until DNS's get new IP address (up to 72 hours).

Edit:
Project just start downloading/uploading tasks...

[Saenger]

I still get this in BOINC:

Kod [Zaznacz] Rozwiń

Fr 22 Jan 2021 06:05:25 CET | Radioactive@Home | [fxd] starting upload, upload_offset -1
Fr 22 Jan 2021 06:05:25 CET | Radioactive@Home | Started upload of sample_12603521_0_0
Fr 22 Jan 2021 06:05:25 CET | Radioactive@Home | [file_xfer] URL: http://radioactiveathome.org/boinc_cgi/file_upload_handler
Fr 22 Jan 2021 06:07:27 CET |  | Project communication failed: attempting access to reference site
Fr 22 Jan 2021 06:07:27 CET | Radioactive@Home | [file_xfer] http op done; retval -184 (transient HTTP error)
Fr 22 Jan 2021 06:07:27 CET | Radioactive@Home | [file_xfer] file transfer status -184 (transient HTTP error)
Fr 22 Jan 2021 06:07:27 CET | Radioactive@Home | Temporarily failed upload of sample_12603521_0_0: transient HTTP error
Fr 22 Jan 2021 06:07:27 CET | Radioactive@Home | [file_xfer] project-wide xfer delay for 7291.177595 sec
Fr 22 Jan 2021 06:07:27 CET | Radioactive@Home | Backing off 03:58:37 on upload of sample_12603521_0_0
Fr 22 Jan 2021 06:07:29 CET |  | Internet access OK - project servers may be temporarily down.

What do I have to do to get the result to you?

[Saenger]

OK, I tried the hardcore solution (detach and re-attach) and failed. Perhaps I should forst have tried to reach the home page in a browser, as that is as well not there at the moment. It has simply vanished completely.
What has gone wrong with the project, that it is completely off-line now?

[tito]

No problems here. Can open page, go to my account. WUs are down/up loaded without problems on 3 hosts.

[Saenger]

I just did a Ping on my coputer:

Kod [Zaznacz] Rozwiń

ping radioactiveathome.org
PING radioactiveathome.org (37.59.210.4) 56(84) bytes of data.
And no answer. It's probably the wrong IP. I'll look, what to do about that, and whether I have somewhere manually put a fixed IP.

Kod [Zaznacz] Rozwiń

traceroute radioactiveathome.org
traceroute to radioactiveathome.org (37.59.210.4), 30 hops max, 60 byte packets
1  fritz.box (192.168.178.1)  0.461 ms  0.561 ms  0.705 ms
2  85.16.121.109 (85.16.121.109)  8.510 ms  8.499 ms  8.592 ms
3  85.16.250.59 (85.16.250.59)  10.542 ms 85.16.250.56 (85.16.250.56)  8.555 ms 85.16.250.59 (85.16.250.59)  10.515 ms
4  85.16.250.54 (85.16.250.54)  10.498 ms  11.054 ms  11.038 ms
5  85.16.249.101 (85.16.249.101)  11.020 ms  11.443 ms 85.16.249.103 (85.16.249.103)  11.731 ms
6  bbrt.hb-0-1-xe-2-2-2.ewe-ip-backbone.de (80.228.90.26)  12.446 ms bbrt.hb-2-xe-2-2-2.ewe-ip-backbone.de (80.228.90.30)  5.839 ms  6.008 ms
7  bbrt.ffm-0-ae10.ewe-ip-backbone.de (212.6.114.22)  14.659 ms  13.538 ms 212.6.115.114 (212.6.115.114)  8.042 ms
8  * * *
9  * * *
10  * * *
11  * * *
12  be102.rbx-g4-nc5.fr.eu (54.36.50.233)  25.868 ms be102.rbx-g3-nc5.fr.eu (54.36.50.243)  27.644 ms be102.rbx-g4-nc5.fr.eu (54.36.50.233)  22.387 ms
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *


[tito]

Pinging radioactiveathome.org [51.83.170.211] with 32 bytes of data:
Reply from 51.83.170.211: bytes=32 time=10ms TTL=49
Reply from 51.83.170.211: bytes=32 time=10ms TTL=49
Reply from 51.83.170.211: bytes=32 time=10ms TTL=49
Reply from 51.83.170.211: bytes=32 time=10ms TTL=49

Ping statistics for 51.83.170.211:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 10ms, Average = 10ms